When asked about the dangers of the job.

"Oh yeah, It's dangerous! We're inches away from disaster a lot of times. I don't think people realize that. It's one of the most dangerous jobs in America. Someone has got to do it though. So... I'm that guy. I'm the guy that'll risk it to help."

-Jacob Diaz

Jake


When asked about her position as Dispatch Manager.

" It's super fast paced and I enjoy that. You get to help people. You know? People are calling us because they need help. We've all been in a bad situation. I get the opportunity to do that, I help."

-Kayla Diaz

Kayla







When aked how he deals with rude customers.

"You’ve gotta cross over the anger bridge and come back to the friendship shore."

-Justin Mathis


Justin


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